Restaurant and Website Accessibility
Restaurant and Website Accessibility
The Heirloom Room: Creekside Restaurant & Bar , we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer Restaurant and website accessibility features so that each guest can experience the best of what we offer.
Please feel free to look at the details below to see how we can meet your needs. If you have questions, email us at [email protected].
Restaurant Accessibility
General Accessibility
- Accessible public entrance way without stairs
- Fire alarms for the audio & visually impaired
- Accessible without stairs
- Aisles of at least 36 inches between fixed seating
- Accessible seating is distributed throughout the dining area
- Accessible tables and counters are between 28 inches and 34 inches high
- Accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
- Accessible public restroom
- Pictograms/symbols and raised lettering on restroom doors
- Restroom entrance doorways are at least 32 inches wide, have accessible handles no higher than 48 inches from the ground
- Pathways of at least 36 inches to all fixtures
- Restroom stall with sufficient maneuvering space
- Accessible stall with grab bars near the toilet
- Space of at least 30 inches wide x 48 inches deep in front of the restroom sink
- The restroom sink rim is equal to or less than 34 inches high
- At least 29 inches of space from the floor to the bottom of the sink
- Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
- The restroom mirror has reflection surfaces at or below 48 inches from the ground
Website Accessibility
Accessibility Statement for The Heirloom Room: Creekside Restaurant & Bar
Date: 5/21/2024 This is an accessibility statement from The Heirloom Room: Creekside Restaurant & BarMeasures to support accessibility
The Heirloom Room: Creekside Restaurant & Bar takes the following measures to ensure accessibility of The Heirloom Room: Creekside Restaurant & Bar:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Heirloom Room: Creekside Restaurant & Bar is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of The Heirloom Room: Creekside Restaurant & Bar. Please let us know if you encounter accessibility barriers on The Heirloom Room: Creekside Restaurant & Bar:- Phone: (865) 436-2561
- Business Address: 333 Parkway, Gatlinburg, Tennessee 37738
Compatibility with browsers and assistive technology
The Heirloom Room: Creekside Restaurant & Bar is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of The Heirloom Room: Creekside Restaurant & Bar relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of The Heirloom Room: Creekside Restaurant & Bar, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 01/06/2025; 12/02/2024; 11/07/2024; 10/03/2024; 09/04/2024; 08/24/2024; 08/01/2024; 07/02/2024; 06/26/2024; 06/01/2024; 05/21/2024